Our mission is to provide reliable technology solutions focused on customer success.

Agility. Flexibility. Focus.

Since 1996, TeraMach has worked with organizations across Canada to implement proven, scalable, technology solutions. Our focused approach and agility to address new challenges allow us to deliver flexible solutions that customers can trust.

TeraMach: “a lot of information moving very quickly”
The name TeraMach reflects the strength of our company and people. Our IT experts and experienced consultants will work closely with your company, providing customized technical solutions to ensure your IT transformation agenda is a success.With offices in Ottawa and Toronto, TeraMach is delivering targeted products and services to our clients at a greater capacity than ever before! Visit our services page to find out what we can do for you.

A Message from the CEO

Welcome to our new website! We undertook this project with one priority in mind: our customers. At TeraMach, everything we do revolves around your success, including our website. During the design phase, our goal was to enable better communication between TeraMach and our valued customers so you can contact us anytime, from anywhere. This agility in delivering technology solutions to our clients is part of what won TeraMach the CRN Triple Crown Award recognizing strength, growth and technical expertise. We’re very proud of this achievement, and will continue to lead the way providing reliable technology solutions to our clients in Ottawa, Toronto, and across the country. Thank you to all our loyal customers who we’ve had the pleasure of working with over the years. Watching you succeed is truly our greatest success.

Hunter Li
Co-Founder, President & CEO

Meet The Executive Team

Behind every solution we deliver is a talented and dedicated team, committed to your success. Their diverse skills and extensive knowledge are key factors behind TeraMach’s many achievements and continued growth. Scroll down to meet the Executive team!

Hunter

Co-Founder, President and Chief Executive Officer

Hunter Li is a Co-Founder of TeraMach, and has held the title of Chief Executive Officer and President since joining the company in 1996. He began his career in Hong Kong before moving to Canada and joining HP Ottawa. He holds a Bachelor’s Degree in Business Administration from the University of Alberta, and has over 25 years of sales and business development experience in the IT industry.

Under Hunter’s leadership, TeraMach’s reputation as an industry frontrunner has been solidified in North America. Hunter is a charismatic visionary who has led the company’s growth from its roots as a dedicated HP VAR to a multi-vendor solution integrator, differentiated by expertise and technical competence. In addition to growing the Ottawa market, Hunter led the company’s expansion to Toronto in 2011, bringing a phenomenal 100% increase in revenue. His passion for developing trusted relationships with clients and his focus on customers’ success is the foundation of TeraMach’s culture. On a day-to-day basis, Hunter is responsible for setting the company’s business strategy and direction as well as overseeing the execution of TeraMach’s business plan.

Hunter is a dynamic and inspiring leader who brings his incredible intensity, passion, and fun to all that he does. When he’s not at the office, Hunter enjoys movies, shopping, travelling to Asia, and spending time with his wife and two daughters.

Darlene

Chief Operating Officer (FCPA, FCMA)

Darlene Kelly is the Chief Operating Officer at TeraMach. She holds an Honours Bachelor of Commerce Degree from the University of Ottawa, as well as a CMA designation. Darlene has won numerous awards for her achievements, including recognition as a Fellow of Society of Management Accountants of Canada for leadership in her profession and community, as well as the Province of Ontario’s Leading Women Building Communities Award for exceptional community leadership improving the lives of women and girls in Ontario. Darlene has also been recognized by CDN (Computer Dealer News) as one of the Top Women of the Canadian IT Channel.

Darlene’s career started at KPMG in Calgary before moving to their Ottawa office. Since then, she has gained ample experience in the fields of business planning, financial management, professional training, as well as facilitation and consulting in public and private sectors.

Darlene’s vast skills and experiences have served her well at TeraMach. In her capacity as Chief Operating Officer, Darlene is responsible for managing all corporate functions, vendor and distribution relationships and programs, as well as strategic partnerships. As an excellent communicator and instrumental member of the team, she has held a leadership role since 1999 with the company. Darlene is focused on executing TeraMach’s growth strategy. She has proven instrumental in building the infrastructure, team, partnerships, and expansion required for TeraMach’s transformation into a multi-vendor solution provider, which is consistently recognized in the industry as one of the elite regionally, nationally and in North America. Darlene also enjoyed ten years as a full-time Professor in Accounting at the University of Ottawa.

An energetic, results-oriented, and positive leader, Darlene is known for building strong relationships both internally and externally. Her solid track record of facilitating win-win solutions has played an undeniable role in growing TeraMach into the strong, respected company it is today. Often referred to as the “glue” across the organization, Darlene recognizes that the team is greater than the sum of its parts. She works closely with Hunter Li, TeraMach’s CEO, forming a dynamic and complementary leadership team that drives TeraMach’s success.

Darlene is a community-minded leader, raising funds for several charitable and nonprofit organizations and lending her talents as a member of their Board of Directors. She maintains a balanced, active lifestyle outside the office, participating in various physical activities from strength training to running half marathons, hiking, biking, and adventure travel. Darlene’s latest achievement was a successful climb of Mount Kilimanjaro with her next adventure slated for South America. Above all, Darlene enjoys spending quality time with her husband and two daughters.

Peter

Chief Technology Officer

Peter is the Chief Technology Officer at TeraMach. With over 30 years of IT experience, Peter has extensive credentials ranging from a Bachelor of Science Degree in Electrical and Computing Engineering from the University of Alberta, to data centres and cloud architect accreditations from HP, IBM, EMC, and Hitachi.

Since joining TeraMach as CTO, Peter has been responsible for the company’s technical vision and strategy. In that capacity, he leads the process of developing data centre and cloud solutions, and assists enterprise customers to build a strategic vision for their IT transformation. His vast experience in designing data centre solutions guides his day-to-day work in developing data centre consolidation and migration roadmaps. Customers appreciate Peter’s extraordinary ability to develop creative, workable solutions to help them overcome complex IT and business challenges. His technical and analytical skills, combined with strong interpersonal, organizational and communication skills allow him to work effectively with both technical and business users.

Peter is a hardworking, dedicated team member at TeraMach. Peter is also well known for his dry, self-deprecating sense of humor, witty one-liners, and creative analogies. When he is not at the office, Peter relaxes by practicing yoga and travelling. Peter enjoys spending time with his wife and two daughters as much as he can.

Christian

Co-Founder, Director of Sales, Federal Government and Eastern Canada

Christian is a Co-Founder of TeraMach, and currently holds the position of Director of Sales, Federal Government and Eastern Canada. He obtained an Honours Bachelor of Business Administration from Wilfrid Laurier University, and has over 20 years of experience in supporting and managing Federal Government and Public Sector clients. Christian has obtained a variety of vendor sales and technical certifications to support him in his role at TeraMach.

Launching his career at Hewlett-Packard in 1993, Christian quickly amassed the skills and knowledge necessary to successfully co-found TeraMach in 1996. Since then, he has handled sales, account management for key customers, in addition to business development. He helped develop and implement TeraMach’s go-to-market strategy for solutions and services, and won large, multi-year RFPs for the company as a result. Christian is recognized for his excellence in building and maintaining solid relationships with large enterprise clients and business partners. He focuses on ensuring a positive experience for all customers from the moment of engagement to the realization of success. Christian’s tenacity has been a driving force behind the company’s growth, expanding its customer base in Ottawa and across Canada.

Christian is a team player and great relationship builder, and is always listening to customers, partners, and staff. Christian is well known for his professionalism, positive attitude, sense of style and fun. Outside the office, his hobbies include golfing, skiing, hockey, travelling and real estate investing. His favourite pastime is spending time with his wife and two daughters.

Join Our Team

We’re always looking for talented, motivated, and hardworking individuals to join our team! Visit our careers page to learn more about what it takes to be part of the TeraMach team, and to view our current job openings.

WHISTLEBLOWER HOTLINE

We pride ourselves on maintaining a culture of fairness, honesty, integrity, and compliance with the law.  Anyone may report fraud, unlawful, unethical and other types of improper behavior 24 hours a day, 7 days a week by submitting a report through our whistleblower hotline using the following link:
www.lighthouse-services.com/pivotts