teramach_services

TeraMach’s implementation services help customers to verify, design, and deploy their technical architecture and technology to achieve defined results within strict timelines.

We enable customers to measurably improve performance through strategic alignment, application, and management of IT investments.

TeraMach is a multi-vendor solution provider.  We have a large services team with incredible depth and breadth across the spectrum of vendor products that we offer.  We have very close relationships with our vendors and in many cases, vendors contract our team to deliver services on their behalf.  Relationships between our services team and  customers often start during the proposal stage, ensuring continuity throughout the engagement process.

Design

TeraMach design  service starts with the  customer’s  concept and then incorporates a number of factors such as: availability, performance, scalability, security, manageability, cost, and compliance. Finding the right balance that meets time and cost constraints is a key benefit of using an experienced consultant. The engagement includes design and enablement workshops, requirements gathering, and the creation of both logical and physical designs, capable of supporting production workloads.

TeraMach’s design service includes (but is not limited to) the following:

  • Disaster Recovery
  • Enterprise storage design for EMC, HDS, NetApp, HP or IBM
  • Campus and wireless network design

Implementation

TeraMach’s implementation services provide physical design, installation, configuration and integration of the specific technology based on best practices, vendors’ recommended configurations, and customer requirements.

TeraMach’s implementation service includes (but is not limited to) the following:

  • Server hypervisor (VMware, Microsoft, Citrix) implementation and upgrade
  • Backup and data recovery for CommVault, Symantec, Veeam and EMC
  • Microsoft exchange, SQL and Sharepoint implementation and upgrade

Optimization

A set of services that ensure the customer’s environment is configured using industry/vendor best practices. Our consultants will provide reports on findings and gaps to ensure customers’ infrastructure and technologies are tuned for maximum performance.

TeraMach’s service includes (but is not limited to) the following:

  • Data archive optimization
  • Enterprise Document and Content health check
  • Converged Infrastructure health check for NetApp, EMC, HP, Dell and HDS